Lesson 1 | Defining Leader Standard Work

Lesson One Overview:

It would be impossible to create Leader Standard Work without understanding what Leader Standard Work is, and more importantly, what it is not. Leader standard work is a set of actions, tools, and behaviors, that are incorporated into the daily activities of leaders at all levels. These actions need to be repeated to become a habit and a benefit. Leader Standard Work is not meant to keep a critical eye on our leaders. It is meant to add stability to their work day. Leaders need stability in their day if they are going to improve the people they lead. Leader Standard Work gives us the tool to do just that.

Suggested Activities and Homework:

Meet with your coach. Read the 10 Principles of Servant Leadership. What type of leadership style do you have at your organization? Discuss the style and culture of your leaders. Go and see if, and what kind of standards, are in place for leaders to follow. Use the Suggested Audits for Team Leaders document to determine the level of standards your organization has in place. This will be helpful when developing your leader Standard Work later in this course.

In the Materials tab above this lesson’s video are some suggested downloads to help you learn how to better utilize Leader Standard Work.

• Download Tools/Assets from the Materials Tab.
• Review with your coach on the best ways to implement these tools.

Questions to Ask:

• Do Supervisors and Team Leaders have and use Leader Standard Work Forms?
• What items on the Suggested Audits for Team Leaders document are important to our organization?
• What items on this Suggested Audit document would be important to include on our Leader Standard Work?