Homework – Due before Day 4

Here is the homework for the third week of your training:
(Homework due before next class)

1.  Go to https://ilssi.org/7_quality_tools_ishikawa/   read the webpage.

Answer the following questions…

a) What is the name of the Japanese ‘guru’ who first suggested these 7 tools for use in Process Improvement ?

In 2 OR 3 sentences try to describe each of the following:

b) What is the definition of a ‘Histogram’ ?

c)  What is the definition of a ‘Scatter Diagram’ ?

d)   What is a ‘Flow Chart ‘ ?

e)   What is the definition of a ‘Control Chart’ ?    How is it different from a ‘Run Chart’ ? 

f)    What is the definition of a ‘Pareto Chart’

g)  What is the definition of a ‘Fishbone Diagram’   What is another name used for this diagram ?

h)  What is the definition of a  ‘Process Map’  or ‘Flow Chart’

i)  What is the definition of  a ‘Check Sheet’