Problem-solving is an important skill to have in both your personal and professional life. The ability to identify and resolve issues saves time and money, making you a valuable asset to any organization. This problem-solving course will teach you to use data to identify issues, how to establish effective problem-solving teams, and how to structure processes in order to solve such problems for good.
Course Content
1-Team based problem solving
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2-Problem Solving Approaches
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3-DMAIC roadmap
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4-A3 reporting
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5-Introduction to the tools
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6-Define tool – Is / Is Not
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7-Define tool – problem statement
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8-Define tool – in and out of scope
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9-Define tool – SMART goals
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10-Define tool – tree diagrams
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11-Define tool – gantt charts
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12-Define tool – action planning
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13-Measure tool – Process maps
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14-Measure tool – check sheets
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15-Analyze tool – Brainstorming
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16-Analyze tool – Brainwriting
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17-Analyze tool – Affinity diagrams
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18-Analyze tool – 5 why’s
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19-Analyze tool – Cause and effect diagrams
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20-Improve tool – negative brainstorming
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