Here is the homework for the third week of your training:
(Homework due before next class)
1. Go to https://ilssi.org/7_quality_tools_ishikawa/ read the webpage.
Answer the following questions…
a) What is the name of the Japanese ‘guru’ who first suggested these 7 tools for use in Process Improvement ?
In 2 OR 3 sentences try to describe each of the following:
b) What is the definition of a ‘Histogram’ ?
c) What is the definition of a ‘Scatter Diagram’ ?
d) What is a ‘Flow Chart ‘ ?
e) What is the definition of a ‘Control Chart’ ? How is it different from a ‘Run Chart’ ?
f) What is the definition of a ‘Pareto Chart’
g) What is the definition of a ‘Fishbone Diagram’ What is another name used for this diagram ?
h) What is the definition of a ‘Process Map’ or ‘Flow Chart’
i) What is the definition of a ‘Check Sheet’